Terms & Conditions

Welcome to DebDebi Creations! These terms and conditions outline the rules and regulations for the use of our online store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, please do not use our online store.

1. General Terms:

1.1. DebDebi Creations operates an online store where handmade jewellery is sold.

1.2. The terms "we," "us," or "our" refer to DebDebi Creations, while the term "you" refers to the user or customer of our online store.

1.3. By placing an order on our website, you confirm that you are at least 18 years old or have received permission from a parent or legal guardian.

2. Product Information:

2.1. We strive to provide accurate and detailed product descriptions, including materials used, dimensions, and photographs. However, there may be slight variations in color, size, and appearance due to the handmade nature of our products.

2.2. We reserve the right to modify or discontinue any product without prior notice.

3. Pricing and Payment:

3.1. All prices on our website are listed in the local currency and include applicable taxes, unless otherwise stated.

3.2. We accept payment through secure and reputable payment processors. By making a purchase, you agree to provide accurate payment information and authorize us to charge the total amount of your order.

3.3. In the event of a pricing error or inaccuracies, we reserve the right to cancel or adjust an order. We will notify you promptly of any such issues and provide options for resolution.

4. Shipping and Delivery:

4.1. We offer shipping to select locations as mentioned on our website. Shipping costs will be calculated and displayed during the checkout process.

4.2. Delivery times may vary depending on the destination and availability of the product. We will make our best effort to deliver your order within the estimated timeframe, but we cannot guarantee specific delivery dates.

4.3. You are responsible for providing accurate and complete shipping information. In the event of incorrect or insufficient information, we will not be held liable for any resulting delays or losses.

5. Returns and Refunds:

5.1. We want you to be satisfied with your purchase. If you receive a faulty or damaged item, please contact us within 7 days of receiving the product to arrange a return or exchange.

5.2. For hygiene reasons, earrings cannot be returned or exchanged unless they are defective.

5.3. We do not accept returns or provide refunds for custom-made or personalized items unless they are faulty.

6. Intellectual Property:

6.1. All content on our website, including images, logos, text, and designs, is the property of DebDebi Creations and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

7. Privacy:

7.1. We respect your privacy and handle your personal information in accordance with our Privacy Policy, which can be found on our website.

8. Limitation of Liability:

8.1. DebDebi Creations shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services.

9. Governing Law:

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in Durgapur, West bengal, India.

10. Modifications:

10.1. We reserve the right to update or modify